Fox Ford Express Service

Questions? Call us at 877-989-1089. 
   
Services are necessary. We make them easy. 

Come visit Fox Ford Express Service, where you don't need an appointment, so the most convenient time for you is the perfect time for us. Our facility includes 3 lanes with 6 drive over lifts, designed for a convenient and timely experience. Our Ford Factory Trained Technicians provide prompt, efficient, customer-friendly service with competitive prices - the only way to do business. Under most conditions, payments can be even processed in the lane to save you time. Before you know if, they will have you back on the road in no time at all. So come by today. We're always right on the way to where you want to be.

   
  
At Fox Ford, we offer a variety of light maintenance services for your vehicle in addition to our express service department. 
    
Services available:
- Complementary car wash

- Oil Change

- Tire pressure check

- Tread depth check

- Tire rotations and Repairs

- Vehicle Check-up

- Tire replacement and installation

- Wheel Alignment        

- Cabin air filter change

- Engine air filter change

- Battery health

- Battery service and replacement

- Light bulb install

- Windshield wiper replacement



 
Frequently Asked Questions

How does it work?

Please enter at the green arrowed overhead doors to the right of the Fox Ford facility. Doors are automated and open as the vehicle approaches. Pull forward into the lane and receive guidance towards the lifts from a team member.

Can I stay in my car?

You have the option to remain in your vehicle, wait in our new lounge, or visit the showroom.

How long will it take?

Currently, they are averaging less than 37 minutes including a tire rotation.


How do I communicate with the Service staff?

Fox Ford offers texting (preferred), email or phone.


Why choose Fox?

The goal is to provide a quality experience utilizing genuine manufacturer parts in an express time. Fox will not attempt to oversell unnecessary services but will offer recommendations and options.


How often should I get my oil changed?

Fox Ford recommends the severe condition service schedule, every 6 months or 5,000 miles. The manufacturers also recommend tire rotations to coincide with the oil change. Michigan weather and roads are very challenging to a vehicle.

What if they find a needed repair?

Following your review and approval, the vehicle will then be directed to our main shop for further completion of any additional services.


Contact

Fox Ford

3560 28th Street SE,
Directions Grand Rapids, MI 49512

  • CALL US AT: (616) 956-5511
  • SPECIAL_FINANCING: (616) 439-2051
  • Service: (616) 855-3500
  • Parts: (616) 855-3520

Express Service Hours

Monday: 7:30am - 7:00pm

Tuesday: 7:30am - 6:00pm

Wednesday: 7:30am - 7:00pm

Thursday: 7:30am - 6:00pm

Friday: 7:30am - 6:00pm

Saturday: 8:00am - 4:00pm

Sunday: Closed

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