Buying a new or used car should be fun. Seriously.
Which is why Fox Motors makes the experience a remarkable one.

When we first opened our doors in 2000, we didn't just join the car dealership industry. We reinvented it. And we did so in an environment where customers and their needs come first. Where we prove daily that customer service is alive and well. And where our employees are proud to say they work.

We created a dealer network that ensures you'll find the ideal vehicle for your needs. And we make sure you're happy with your first experience with us, because we don't want it to be your last experience with us.

At Fox Motors, we've found going the extra mile helps our customers go the extra thousands. So we do everything we can to build long-term relationships. We give back to the communities we're a part of, and we treat others the way we'd like to be treated - because the golden rule in life can also rule in business.

Our goal is to have the best facilities, the best people, the best selection and the best service - all to ensure that our customers have the best experience. With 47 brands represented by over 1,500 employees in 50 locations, there's just one thing we want for you: only the best.


Vision
Working together moving people throughout life.

Mission
Meeting the transportation needs and dreams of our community by hiring, developing and retaining passionate and knowledgeable people who create a lifetime of remarkable experiences.

Values
Respect - We show consideration, appreciation and respect for the individual when we are interacting with our customers, fellow employees and the people in our community.

Honesty - The reputation we have developed by showing our customers, fellow team members and the people in our community that we are genuine, real, credible and free of deception. We value employee commitment and dedication to the organization's commitment.

Excellence - We strive to provide more than what is expected by our customers, staff and the community. We take pride in doing the job right. Our appearance, speech and actions demonstrate our commitment to excellence.

Teamwork - Teamwork can have many meanings. To work together with fellow staff as a department, a dealership and a dealer group by demonstrating cooperation and the willingness to achieve a common goal which is to ensure our customers have a remarkable experience.

Enthusiasm - We have the energy and a passion to come to work each day and provide our customers with the best service and strive to make their experience with us a remarkable one. What could be better than coming to work each day wanting to be there and making a difference in other people's lives? Customers, co-workers, all those around you - enthusiasm is contagious. Bring it with you to work!

FUN - We want you to find enjoyment and pleasure in the place you work and in the job you do.


       

Learn Why Ford Drivers from Grand Rapids, Kentwood, Caledonia, Grandville, Lowell and Holland, MI Choose to do Business with Fox Ford

Let's break down just how much we have to offer here at Fox Ford, so you can feel more at home from the second you walk through the doors to our showroom.

Not only do we offer an awesome array of excellent new new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, with the best possible car loan and Ford lease for your specific needs.

Once you're an owner, Fox Ford is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians used the best equipment and only certified Ford parts on your car, keeping your model running smoothly and reliably for years to come.

For the entire car buying and ownership process, Fox Ford is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 3560 28th Street SE Grand Rapids, Michigan, and proudly serve drivers from Kentwood, Grandville, Lowell, Caledonia and Holland, MI as well.

What Our Customers Say

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Katherine Simpson

google
2 days ago

Scott was my service advisor and he provided an EXCELLENT experience, very friendly, helpful, informative and courteous. There was also a nice lady (whose name I did not get) who let me know about a...

Tom Leggett

google
5 days ago

Good service getting brother's car back on the road.

Don Kimball

google
5 days ago

Honestly this was the best experience I have ever had at any car dealership new or used. The teamwork between Jeff, my salesman, sales manager Lee, Matt the finance guy, the paint department manager,...

Mark Charon

google
1 week ago

Fox motors is a good place to buy a car no pressure excellent service and a nice warm smile if you need a car go to Fox motors they help me with everything it's a great place to buy a car thank you...

Scott Rubelman

google
1 week ago

They do work on our buses. Excellent work.

Kelly Crandall

google
2 weeks ago

The price was surprisingly competitive for an oil change. Typically you’d assume dealerships would charge an “arm and a leg”, and I was hesitant when I couldn’t find any coupons. I was delightfully...

Sol Marburg

google
2 weeks ago

Had what I thought was a windshield wiper break off during a snowstorm. Turns out the blade detached from the head, and the head was frozen to the wiper arm. The quick service lane folks fixed it for...

Katie Doyle

google
3 weeks ago

Dusten got me in and out of there in my requested vehicle, year, and mileage range in under 3 hours. Then continued to go above and beyond by following me home so that I could drop off my vehicle and...

Shannon Striegle

google
3 weeks ago

I purchased my car from Fox Ford a few years ago but I live on the opposite side of town, so I had been getting service at another dealership close to home. This other dealership was requiring an...

Ron Hewett

google
1 month ago

Sopha worked around my schedule to get me in for service as my engine light came on. They were able to fix the problem, and my car runs great! All the work was completed as promised. I will definitely...

James Styf

google
1 month ago

This was the fastest service ever! When I pulled in, John knew exactly why I was there and advised how long it might take (1-2 hours). I decided to just wait. By the time I got my coffee, my truck was...

Nikee Pipoly

google
2 months ago

Had the most AMAZING experience at Fox Ford with Keith Rock. He really does "rock" lol. He listened to all of the things that I wanted/didn't want in a car and found me the perfect car with items that...

Contact

Fox Ford Grand Rapids

3560 28th Street SE,
Directions Grand Rapids, MI 49512

  • Sales: (616) 956-5511
  • Special Financing: (616) 439-2051
  • Service: (616) 855-3500
  • Parts: (616) 855-3520

Showroom Hours

  • Monday 9:00 AM - 8:00 PM
  • Tuesday 9:00 AM - 6:00 PM
  • Wednesday 9:00 AM - 8:00 PM
  • Thursday 9:00 AM - 6:00 PM
  • Friday 9:00 AM - 4:00 PM
  • Saturday 10:00 AM - 4:00 PM
  • Sunday Closed
  1. Fox Ford Grand Rapids

    3560 28th Street SE,
    Grand Rapids, MI 49512

    • Sales: (616) 956-5511
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